Phone Script for Booking New Cat Client Appointments

Are you working on building a cat grooming clientele but having trouble booking appointments when potential customers hear the cost? Check out the phone script below for tips on how to avoid these conversations.

Wahl Animal ELITE Educator and President of theNational Cat Groomers Institute Danelle German shares this handy resource for booking more clients and avoiding price fishing.

"How can I get clients to book an appointment? "I really can’t afford to lower my prices."

I get cat calls every week but hardly anyone books an appointment. They ask how much we charge to groom a cat and then look elsewhere when they find out how much it is.

Download the PDF below for a sample phone script that you can use to help address customer questions while successfully booking more appointments.

Click image to download PDF.

NCGI_2017_1C

This article is provided by the National Cat Groomers Institute. Founded by Wahl ELITE Educator Danelle German, the National Cat Groomers Institute is the top program for learning the ins and out of running a cat grooming business. Cat grooming can be challenging, but it is also highly rewarding and lucrative - and no one knows this better than Danelle. She has taken her years of feline-exclusive grooming experience and built it into the world's #1 cat grooming training program!